What services does SkyLight Tours offer for real estate marketing?

SkyLight Tours offers a variety of marketing services, including listing photography, home video tours, 3D tours, graphic design, copywriting, and more. To find specific information visit our services page at https://www.skylighttours.com/services or ask SkyAi.

How can I schedule a service with SkyLight Tours?

You can easily schedule a service with SkyLight Tours by scheduling online at https://skylighttours.aryeo.com/. For convenient access to this link you can ask SkyAi anytime.

How much does it cost to use SkyLight Tours for real estate marketing?

Our pricing varies depending on the specific service and location, but we offer competitive rates and transparent pricing. You can find pricing information for each pre-packaged service on our website at https://www.skylighttours.com/services or by asking SkyAi. We offer custom pricing based on unique projects as well.

What kind of turnaround time can I expect for my content?

SkyLight Tours has an ambitious turn around time of 1-2 days. We will always aim to have your images to you within 24 hours, however if we find ourselves with a higher than usual flow of business it may take up to 2 days. Our clients typically see a deliverance before 10 pm the following evening. If you need an update on your active order you can ask SkyAi by going to our website or by texting SkyAi at (208)-423-3599 for quick questions.

Can I customize my marketing materials with my own branding?

Absolutely! We understand the importance of branding and personalization in real estate marketing, and we are happy to work with you to incorporate your branding into your content and property websites. Take a look at our listings page at https://www.skylighttours.com/listings to see some of the recent highlighted property websites we’ve delivered.

How can SkyLight Tours help me stand out from other agents in my area?

At SkyLight Tours, we offer a range of services to help real estate agents stand out from the competition. Our high-quality marketing materials are designed to showcase your listings and capture the attention of potential buyers. Our team of experts can assist you with everything from professional photography and videography to 3D virtual tours and drone footage.

In addition, we understand that providing exceptional customer service is key to building strong relationships with your clients. That's why we offer personalized support and training to help you make the most of our platform and technology integrations. With our cutting-edge tools and resources, you can provide a superior experience for your clients and take your business to the next level.

Can SkyLight Tours help me integrate my marketing materials with my website or social media?

Yes! We can help you integrate your marketing materials with your website or social media to ensure a cohesive and professional online presence.

In addition, we offer personalized branding services to make your business stand out. Our team works closely with you to understand your unique vision and develop a branding strategy that captures the essence of your business and resonates with your target audience.

Furthermore, our new chatbot service coming soon, powered by ChatGPT, will offer an efficient and intelligent way to handle customer inquiries, generate leads, and improve customer satisfaction. With this service, you can provide 24/7 support and personalized interactions, which can significantly enhance the customer experience and increase customer loyalty.

How do I know that SkyLight Tours will provide high-quality marketing materials?

SkyLight Tours has a reputation for providing consistent, high-quality marketing materials that meet the needs and expectations of our clients. We also have a network of experienced service providers and marketing consultants who are dedicated to delivering exceptional results.

You can also see some of our previous property websites delivered to our clients on our listings page at https://www.skylighttours.com/listings. You can also ask SkyAi to provide this link to you by visiting our website or texting SkyAi’s support line, (208)-423-3599.

What kind of camera equipment does SkyLight Tours use for photography and video?

SkyLight Tours uses state-of-the-art camera equipment to ensure the highest quality photography and video for your listings. Our service providers use professional-grade equipment and have extensive experience in real estate photography and videography. Turner Sutton primarily uses Sony Mirrorless camera’s with Tamron glass(lens) to provide a high quality image with improved sharpness and reduced distortion with the advanced lens.

Can I request a specific service provider for my marketing materials?

Yes! We understand the importance of establishing a relationship with our marketing consultants and can accommodate specific service provider requests whenever possible.

What is the cancellation policy for services booked through SkyLight Tours?

We accept cancellations and re-schedules with an understanding of the industry. We don’t charge anything extra for re-scheduled or cancelled sessions/appointments, however we do ask our clients to keep in mind the increased chance for a scheduling error with too many re-scheduled appointments. We also do offer scheduling of tentative appointments and appreciate the heads of up of the details of your situation so we can aim to be on top of our game for all of our clients.

How do I provide feedback or report an issue with a service?

We value your feedback and want to ensure that you are satisfied with our services always. You can submit a request by clicking here, or if its an urgent matter contact Turner Sutton directly at (208)-699-7868.

How can I track the status of my marketing materials and services?

You can view and download the marketing materials and content delivered by logging in to your SkyLight Tours Aryeo account on our website. We also provide regular updates and notifications throughout the production process. If you need to check up on your order status you can ask SkyAi for an update on your order.

Does SkyLight Tours offer any discounts or promotions for regular customers?

Yes! We offer occasional special promotions and discounts for regular customers.

How long has SkyLight Tours been in business?

We’ve been in business since 2019 and has a proven track record of providing high-quality real estate marketing services with many repeat loyal clientele. The parent company of SkyLight Tours is TSuttonPhotography LLC.

Can SkyLight Tours provide references or customer testimonials?

Yes! We are happy to provide references or customer testimonials upon request. You can also find customer testimonials on our website’s home page.

What is the process for creating a 3D tour of a property?

Our process for creating a 3D tour of a property involves using state-of-the-art technology to capture images and create a virtual tour. We initially scan each room of the home in typically less than an hour, and send it to Matterport’s team to stitch together, host the tour, and generate a floor plan that is included with our service. Our turn around for 3D Tours are within 1 day.

Can SkyLight Tours provide copywriting services for property listings?

Yes! We offer copywriting services at no cost to help you create compelling property descriptions that attract potential buyers. Our copywriting services are designed to be informative, engaging, and tailored to your specific property. This is a common addition to our orders and we offer it for free to ensure a consistent high quality presence for all our clients. 

How do you download videos?

When a video tour is delivered it has two links, the direct video tour link and the viewing link that is in the download center. To put videos on social media use the direct link and download the video to your device so you can upload that video to your social media service. To simply share an already hosted video link you can use the link in your aryeo download center.

If you have trouble accessing these links you can reach out to Turner Sutton at (208)-699-7868 for assistance.

What is the policy on revisions for marketing materials created by SkyLight Tours?

SkyLight Tours is committed to ensuring that our clients are satisfied with the marketing materials we create. We offer no limit per order to allow you to make any necessary adjustments to the content before final delivery. However, please note that this is a within reason condition and will be halted if abused.

Does SkyLight Tours offer drone photography and videography services?

Yes, SkyLight Tours offers drone photography and videography services to help showcase your property from a unique perspective. We work closely with aerial photographers in our area to provide high quality aerial content for our clients.

What is the turnaround time for drone photography and videography services?

Our drone photography and videography services typically have a turnaround time of 1-2 days, depending on the specific project and location.

Can I use the marketing materials created by SkyLight Tours on multiple listings?

We're sorry, but our marketing materials are designed for use on a per-listing basis only. While we understand the value of creating a cohesive brand and consistent online presence, our pricing and service structure is based on creating unique and customized marketing materials for each individual listing for each time that it’s listed. This allows us to ensure that the marketing materials are tailored to the specific property and highlight its unique features and characteristics accurately.

Does SkyLight Tours offer any training or support for using their services?

Yes! We offer personalized support and training to help you make the most of our platform and technology integrations. Our team is always available to answer any questions and provide guidance on how to use our services effectively. We recommend reaching out to your consultant to schedule an in person consultation at no cost to you.

What payment methods does SkyLight Tours accept for their services?

We accept all major credit cards for payment, including Visa, Mastercard, American Express, and Discover. Our online payment system uses Stripe to ensure secure transactions and the ability to leave a generous tip if you so choose.

How long does it typically take for SkyLight Tours to complete a photo shoot?

Our typical photo shoot takes 1-2 hours depending on the size of the property and the size of the order as well as the number of rooms to be photographed. After the photo shoot, we edit the photos and deliver them within 24-48 hours.

Can I use my own equipment during a SkyLight Tours photo shoot?

While we understand the desire to use your own equipment, we require that our photographers use their own equipment to ensure consistent high-quality results. However, if you have any special requests or specific equipment needs, we are happy to discuss them with you beforehand.

Does SkyLight Tours offer virtual staging services?

Yes! We offer virtual staging services to help you showcase your property in the best possible light. Our virtual staging services are designed to be realistic and eye-catching, providing potential buyers with an accurate representation of the space. We offer them per the individual photos you would like at $35 per photo.

Can SkyLight Tours create a custom marketing plan for my unique needs?

Absolutely! We understand that every property is unique, and we are happy to work with you to create a custom marketing plan that meets your specific needs and goals. Our team of experts can help you develop a comprehensive marketing strategy that includes a range of services, from professional photography and videography to virtual tours and 3D renderings, as well as brochures and flyers.

What happens if I'm not satisfied with the marketing materials or services provided by SkyLight Tours?

At SkyLight Tours, we strive to provide the highest quality marketing materials and services to our clients. If for any reason you are not satisfied with our work, please let us know and we will work with you to make it right. We offer a satisfaction guarantee and will do everything we can to ensure that you are completely happy with our services. If it’s an issue you’d like to provide details please fill out our quick and easy request form here https://form.asana.com/?k=F1AOr_0aD0GTkCm2YU4Fhg&d=1202415794031215.

What is a blue sky guarantee?

A blue sky guarantee is a guarantee that we will aim to make your images look like a sunny day by using advanced editing techniques such as a sky replacement.

What do I do if my photographer is late?

If for some reason your photographer is late by more than 10 minutes please reach out to Turner Sutton directly at (208)-699-7868.